Delivery Policy

Last updated: 12 October 2026

Fysique is a digital coaching service. This policy explains what you receive when you buy a plan, how it is delivered, and what to do if something goes wrong. It forms part of our Terms and Conditions.

1. What you receive

You receive access to coaching delivered digitally: your personalised workout and nutrition plans, progress tracking, and coaching support inside the Fysique mobile app and your account on fysique.net. We do not sell or ship any physical products.

2. How it is delivered

Everything is delivered online. After you pay, you sign in to the Fysique mobile app with your account and your plan and features appear there. There is nothing to collect and no delivery address is needed.

3. When it is delivered

Access to your plan is activated on your account straight away, as soon as Safepay confirms your payment. Your first personalised plan is then prepared and delivered inside the app. If there is ever a delay, we will tell you.

4. Shipping and delivery charges

Because the service is digital, there is no shipping, no courier, and no delivery charge. The price shown at checkout is the price you pay.

5. If you do not get access

If you have paid but cannot see your plan or sign in, email hello@fysique.net or message our support WhatsApp with your payment reference. We will fix the problem or, if we cannot, refund you under our Cancellation & Refund Policy.

6. Availability

The service can be used anywhere you have an internet connection. Prices are shown in Pakistani Rupees (PKR) unless stated otherwise.

7. Contact us